Privacy Policy

Last updated: 03/19/2021

LeanOnWe, Inc. DBA LeanOnWe (“LeanOnWe,” “we,” “us,” or “our”) created this Privacy Policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of LeanOnWe in connection with our Service which is made available to you through our Site.

The terms of this Privacy Policy are incorporated by reference in the Terms of Use that you accept upon registering for the Service (the “Terms of Use”). By accepting the Terms of Use, you accept the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.


We do not collect any personal information from you unless you voluntarily provide it to us.

When you register for an account as a caregiver or a Care Seeker, you will be asked to provide us with certain personal information, such as your name, email address, physical address, telephone number, social security number, driver license details, credit card and other payment related information. In this Privacy Policy, we refer to all personal information that you provide to us or that we otherwise obtain as set forth herein as “Personal Information.”

Like most web sites, we use automatic data collection technology when you use the Service to record information that identifies your computer, to track your use of our Service, and to collect certain basic information about you and your usage habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Service (the “Usage Information”). We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a web site stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web site users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Service. We do not collect Personal Information in this way, but if you’ve provided us with Personal Information we may associate that information with the information that is collected automatically. Automatic data collection may be performed on our behalf by our services providers.

We may also allow third-party companies that are presenting advertisements on the Site to set and access their own cookies. Such third-party cookies are not governed by this Privacy Policy, but by the privacy policies of such third party.


In order to use the Service as a caregiver or a Care Seeker, you may need to provide certain other information for your online profile which will be made visible to other caregivers and Care Seekers (the “Profile Information”). Such Profile Information may include, without limitation, information about the rates you charge, services you offer, education, availability, special skills, and the geographic scope of your services.


We will use your information for the following purposes:

  • To respond to your requests and to provide you with the Service;
  • To respond to your inquiries and contact you about changes to the Service;
  • To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes
  • To improve the Service;
  • For any other purposes disclosed at the time the information is collected or to which you consent; and
  • As otherwise specifically described in this Privacy Policy.

We may also use your information to improve our Service, and may use cookies and other information to enable us to customize your user experience.

We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information.

If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets.

We may disclose user information, including Personal Information, to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We also may disclose such information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of the Service, or anyone else that could be harmed by such activities.


Care Seekers and caregivers may be able to communicate via direct messages sent through the Service. If you choose to send a direct message through the Service, you acknowledge and agree that none of the information contained in that message (including, without limitation, Personal Information) is covered by this Privacy Policy and we are not responsible or liable in any way for how the recipient uses that information.


We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.


You may update the information that is stored in your user account by logging in to your account or by e-mailing us at


If you wish to stop receiving e-mails from us, you may choose to unsubscribe from our emails by following the instructions in the bottom of the email. LINKS The Site may contain links to External Sites. We do not endorse such External Sites and we are not responsible for the privacy practices of such External Sites. Please refer to the privacy policies of those sites for more information on how the operators of those sites collect and use your Personal Information.


The Site and the Service are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information, you consent to this transfer.


We do not knowingly collect Personal Information from children under the age of 13. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the internet without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.


This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will notify you of any changes during your next log-in to your account. In such event, you will be required to affirmatively accept the revised Privacy Policy prior to next logging-in to your account.


If you have questions about this Privacy Policy, please send us a message via