Serwaah is absolutely wonderful. I am the Health Care Proxy and Serwaah has been working as the full-time, live-in caregiver for my charge since June 2019. She is a fantastic person that goes above and beyond to ensure that her client is well taken care of. There are many examples of this, but one in particular was when her client had surgery and Serwaah stayed with her throughout the procedure. She was also especially attentive during the recovery process. I offer LeanOnWe "a thousand thank you's" for helping us find such a wonderful caregiver.
- Gladys B., New York, LeanOnWe Customer
Serwaah was my mother's primary private caregiver from the spring of 2013 until she passed in March 2018. My mother's special needs were for care required for her journey through Alzheimer's disease and for a contracture of the left-hand, probably as a result of a stroke. I brought my mother to live in the downstairs flat of my two-family house after my father passed away. My mother, who was an RN and teacher, and fiercely independent, made her a challenge to care for when she became disoriented and agitated. My mother could be paranoid, delusional, and verbally abusive. It took me some time to realize what an asset Serwaah was. Serwaah was not only extremely competent in the physical care she provided my mother (keeping my mother neat, and her clothing, kitchen, and bathroom squeaky clean) but was a master at diversion when necessary for my mother's well-being. The best example I can offer is in regard to my mother's incontinence. My mother would forget daily that she was incontinent. Every morning my mother would newly be shocked that she had wet the bed. She would also be so ashamed and not want to tell Serwaah and not want Serwaah to help her. One morning, my mother was nearly apoplectic with shame and nearly childlike explaining how she couldn't understand how she could have wet the bed, that she never wet the bed, and that this was the first time. Serwaah, without skipping a beat, smiled at my mother and said, "It rained last night and there must be a leak in the roof because my bed was wet this morning, too." Then Serwaah said, "I made tea and toast, (my mother's favorite snack) let's go out to the kitchen and have some. I'll put your clothes in the laundry and it will be our little secret." With that, my mother was instantly transformed into a beaming little schoolgirl off to the kitchen for a breakfast treat, the shame of having wet the bed a banished memory. I have often given as much weight to the input I receive from Serwaah regarding my mother's care as a I gave to my mother's geriatric psychiatrist and my mother's primary care doctor. Over a period of less than one year, we were able to eliminate my mother's blood pressure medication and all anti-depressant medication. Serwaah would never just enter my mother's bedroom and begin the morning routine. Serwaah would read certain "tells" and when she deemed my mother was ready, she would smile broadly and say, "Good morning Miss America, you are truly looking so beautiful today." My mother would smile broadly and then Serwaah would continue on and say, "We love to see that smiling face!" Every single day, for the last 5 years that's how my mother's day has begun. I have trusted Serwaah with my mother's life. I would trust Serwaah with my own life. Serwaah's family members have been welcomed into my home. Regarding integrity and honesty, absolutely nothing disappeared from my mother's flat in the entire 5 years Serwaah has been with us. My mother would sometimes stash money in various places in the house and in her clothes pockets, and Serwaah always reported and returned any found money. Serwaah possesses a superior work ethic and that, combined with a formidable faith, make her an unmatchable asset.
- Richard O., Connecticut
Serwaah took care of my aunt and uncle between 2004-2011. She started working for my uncle as his aide because he became unable to care for himself after a very bad fall and other medical problems. My aunt was not able to help with his daily activities as she was not doing well. Serwaah had exceptional skills for taking care of all his personal needs. She was very special to him and he really loved her. Unfortunately, his health failed and he passed away, but before he died he made sure he let Serwaah know how much he thought of her, held her hand, and told her to take care of my aunt. Because of her caring personality and dedication to both my aunt and uncle, she chose to stay and honor my uncle's wishes. My aunt's health was declining and she spent a lot of time taking her to doctor appointments, making sure she was taking her proper medications, helping at night when she didn't sleep, and many other personal needs. She became part of our family and spent Thanksgiving at my home, which made the holiday very special. My aunt passed away in 2011 with Serwaah by her bedside. I just don't know what I or my family would have done without her. I always knew everything was alright when she was taking care of my very special aunt and uncle.
- Judy K., Connecticut
Degrees & Certificates
Transportation to Job
Can Drive: Yes
Public Transportation: Yes